Shipping policy
**GlowWand Worldwide Shipping Policy**
At **GlowWand**, we are committed to delivering your **products** as quickly and efficiently as possible. Since we operate on a **drop-shipping model** and ship directly from our trusted suppliers in **China**, please review the following shipping details before placing your order.
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## **Shipping Times & Processing**
- **Processing Time:** 1–3 business days (excluding weekends & holidays).
- **Shipping Time:** **2–4 weeks** (varies by destination).
- **Total Estimated Delivery Time:** **3–5 weeks** from order date.
*Note:* Shipping times are **estimates only** and may be affected by customs, holidays, or unforeseen delays (e.g., weather, global logistics disruptions).
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## **Shipping Destinations**
We ship **worldwide** to most countries. However, some restrictions may apply due to customs regulations.
If your country has strict import policies, additional fees or delays may occur. Customers are responsible for any **customs duties, taxes, or fees** imposed by their local government.
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## **Order Tracking**
Once your order is shipped, you will receive a **tracking number** via email. You can use this to monitor your package’s progress.
*Note:* Tracking updates may take **2–5 business days** to appear after shipment.
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## **Shipping Delays & Lost Packages**
- If your order exceeds **5 weeks** without delivery, please contact us at **[Your Support Email]** for assistance.
- **Lost or undelivered packages** (confirmed by carrier) may be eligible for a **replacement or refund** (case-by-case basis).
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## **Contact Us**
For any shipping-related questions, reach out to:
📧 **Email:** [support@glowwandlight.com]
Thank you for supporting **GlowWand**! We appreciate your patience and understanding regarding shipping times.